Privacy Policy
Last Updated: January 1, 2026
1. Introduction
The Veteran Alliance is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or utilize our services. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide, including:
- Name, email address, phone number, and mailing address
- Social Security number and date of birth (for account applications)
- Military service information and veteran status
- Financial information including income, assets, and credit history
- Employment information
Automatically Collected Information
When you access our website, we automatically collect certain information:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on site
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- Processing applications for banking products, loans, and insurance
- Providing customer service and support
- Verifying your identity and preventing fraud
- Communicating with you about products, services, and promotions
- Improving our website and services
- Complying with legal and regulatory requirements
- Conducting risk assessments and credit checks
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies that assist us in operating our business
- Financial Partners: Banks, lenders, and insurance companies to process your applications
- Credit Bureaus: To verify creditworthiness and report account information
- Government Agencies: When required by law or legal processes
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data during transmission and storage
- Secure server infrastructure and firewalls
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
- Multi-factor authentication for account access
Please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access your personal information we have collected
- Correct inaccurate or incomplete data
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Request portability of your data
- Object to certain data processing activities
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Please note that disabling cookies may limit certain website features and functionality.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will post the updated policy on this page with a new "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
The Veteran Alliance
Privacy Officer
295 Seven Farms Drive
Charleston, SC 29492
Email: support@theveteranalliance.com
Phone: 833-VET-LNDR (833-838-5637)